Privacy Policy
This Privacy Policy describes how Midnight Bloom collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec Law 25.
Personal Information We Collect
When you visit the Site, place an order, or contact us, we may collect the following types of information:
a) Information You Provide Directly
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely by third-party providers)
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Order details and purchase history
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b) Automatically Collected Information
When you browse our Site, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the Site
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Referring website or search terms
This information helps us improve our website and customer experience.
How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Communicate with you about your purchases
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Provide customer support
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Send order confirmations and shipping updates
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Improve our products, services, and website
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Comply with legal and regulatory requirements
With your consent, we may also send you marketing emails. You can unsubscribe at any time.
Payment Processing
All payments are processed securely through third-party payment processors. We do not store or have access to your full credit card information.
These providers only receive the information necessary to process your payment and are required to protect your data.
Sharing Your Personal Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
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Payment processors
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Shipping and logistics providers
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Website hosting and e-commerce platforms
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Legal or regulatory authorities, when required by law
All third parties are required to protect your information and use it only for the intended purpose.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable website functionality
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Analyze traffic and usage patterns
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Improve performance and user experience
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.
Data Retention
We retain your personal information only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Meet legal, tax, and accounting requirements
When information is no longer required, it is securely deleted or anonymized.
Your Rights
As a Canadian resident, you have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate information
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Withdraw consent for marketing communications
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Request deletion of your personal information, subject to legal obligations
To exercise these rights, please contact us using the information below.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the form below.